Common Issues

Here are common problems that occurr when troubleshooting plugins.

Advanced Meters Required For Plugins

If an account is free (all trial accounts become free after the 14 day expires) or the account only has a standard meter subscription then measurements from plugins will not display on dashboards. The exception being during the 14 day trial. A description of the differences of the Free, Standard, and Advanced subscriptions are found on the pricing page.

Number of Streams Exceeded

During trials accounts are limited to 100 _streams, where a stream is defined by a metric/source combination that is sending data by any means (Meter, Plugin, API).